Talks about the key capabilities required for a customer success function
https://www.customersuccessassociation.com/csm-competency-standard-first-level/
My online tech scrapbook where I keep my notes in case I need to look them up later
Talks about the key capabilities required for a customer success function
https://www.customersuccessassociation.com/csm-competency-standard-first-level/
https://www.inc.com/katie-burke/3-management-skills-most-leaders-lack-and-how-to-develop-them.html